Frequently Asked Questions

Everything you need to know about Auvent Royal awnings & pergola products. Moreover, we tried to cover in this section some questions that might  be helpful to you such as products information, services details, installation & maintenance inquiries. However, If you can't find an answer in the frequently asked questions below, kindly check our pages and don' hesitate to reach us either online or by direct call: 

Call us on our 24/7 Hotline Number +1 514 622 0225.

Our Dorval Office opening hours are from Monday to Friday 8:00 am -5:00 pm and Saturdays 8:00 am -1:00 pm.

On the other hand, you can send us an e-mail to [email protected] or use fill out the contact form online.

How large is the outdoor area would you like to shade?

And in which direction does your patio or balcony face? These factors decide how big the awning needs to be and which type of awning from our range is most suitable. As a rule one can say, that a patio awning that spans the whole area of the patio is visually more appealing than a small one that only covers part of it. Our highly trained technicians will take precise measurements on site and explain which solution is ideal for your place.

Why an awning projection is the most important criteria to consider?

Awning projection refers to the retractable and extendable part of an awning that is covered with awning fabric. As a rule, the projection is defined as a value when specifying the dimensions of awnings. So two of the most important dimensions to consider when buying an awning are length and projection. 

Which fabrics is the best for my awning?

This depends on the area of application and your individual preferences and needs. We provide you with the right awning fabric for every requirement: whether translucent, air-permeable, waterproof or flame-retardant, we have it all.

Can an awning be retrofitted with a motor?

Yes. It is possible to convert a manual awning into an electric awning. If you would like to have your awning retrofitted with a motor, it is best to contact us to get a better idea about our own motors collection.

Motorized or manually operated retractable awnings

Electrically operated awnings for patio and balcony: that is pure luxury. They can be extended and retracted by radio remote control or by smart phone. In the case of electrical awnings for patio and balcony, any integrated lighting and heating accessories can also be operated remotely. Should you still want a manually operated awning with crank handle?  We are perfectly willing to manufacture this for you as well. And a combination of both operations types is also perfectly conceivable.

What is a valance on the awning?

The valance on an awning is the fabric that hangs down vertically on the front profile. While it acts as a decorative element, the valance also serves as vertical sun protection, but quickly reaches its limits in this function due to its often narrow design. If you would like better protection from the low-lying sun, we recommend the auvent royal side screens, which is the perfect addition to your patio awning. 

Do you mind if it's a little more: Adding more privacy side screens

Whether you wish to protect yourself against low-lying sun, the wind or inquisitive glances, side screens are the ideal choice. Our side screens, just like our folding-arm are made to measure. So, whatever size, shape or colour you wish your vertical shading to be, we can manufacture it uniquely based on your requirements.

Can you leave your awnings open when it snows or rains?

In bad weather conditions, however, you should retract your awning to protect the awning fabric, folding arms and the technology. 

Pergolas Awnings vs Retractable Awnings, how to choose between and why?

And in which direction does your patio or balcony face? These factors decide how big the awning needs to be and which type of awning from our range is most suitable. As a rule one can say, that a patio awning that spans the whole area of the patio is visually more appealing than a small one that only covers part of it. Our highly trained technicians will take precise measurements on site and explain which solution is ideal for your place.

What are the top advantages of installing awnings?

Awnings can significantly improve the appearance of your home or business. However, there are other benefits of adding an awning you may not even realize.

  • Sun Protection
  • Protecting outside assests
  • Keeping the house cool
  • Saving on Electricity
  • Raising residential/commercial value & curb appeal

Why an pergolas projection is the most important criteria to consider?

Awning projection refers to the flexible folding technology that comes with this pergolas.  Slide the fabric cover using the motorized controller to create the perfect shading length that suits you. 

Which fabrics is the best for my awning?

This depends on the area of application and your individual preferences and needs. We provide you with the right awning fabric for every requirement: whether translucent, air-permeable, waterproof or flame-retardant, we have it all.

Motorized or manually operated pergolas awnings

Electrically operated pergolas for medium & large patios and balconies: that is pure luxury. They can be extended and retracted by remote control or by smart phone. Should you still want a manually operated pergolas with crank handle?  We are gladly ready to provide the best shading solution you need.

Can I add a vertical shading glass door to my pergolas?

While it acts as a optional element, the vertical shading offer hermetic sealing, protection from wind and rain, as well as security, with floor locks. Contact us to know more about our new collection of vertical shading products.

5 Reasons To Buy From Auvent Royal

  • Upfront Free Estimate
  • Highest Quality & Value
  • Fast Installation & Delivery
  • 24/7 Customer Support
  • Qualified Experts